Help & FAQ

Head to Find events to see everything coming up, and search by event, venue, or host. Some private events aren't listed — for those, you need the link from the host.

Not quite yet — registering asks the host for a spot. They confirm your payment and admit you as a singer or a listener. You can watch that progress on your event status page, reachable from My registrations.

At events where singers choose their own number, that page is also where your turn to pick shows up, and where your number appears once you have one.

Payments happen directly with your host — cash, UPI, Venmo, whatever they use. Gaata Rahe doesn't take payments. Once they've got yours, they mark you paid here.

Some hosts offer more than one price — senior, child, or a reused credit from a past event, for example. When they have, you'll see a dropdown to pick one before you register; the price you picked shows on your status page. Events with a single flat price skip this and register you the way they always have.

Hosts set two limits: how many people the room holds, and how many of those can sing. You'll be waitlisted if either is reached — commonly the singing spots go first, since there are usually fewer of them. Either way you keep your registration and see a “waitlisted” tag on your status, and the host can pull you in if something frees up.

Being waitlisted as a singer doesn't stop you coming as a listener — ask the host.

Yes. Hosts keep their own contact list, and if they already had your name and WhatsApp number they can put you down for an event before you've ever signed up. The link lets you set a password and take over that spot — you keep the same registration, so anything the host already marked (like your payment) carries across.

If you already have an account, log in instead and the link will attach the event to it. Each link works once.

Ask your host — they can switch you either way in one click, at any point up to the night itself. If you'd already submitted a song and get moved to listener, the song isn't deleted; it comes back if they switch you to singer again.

The song form appears as soon as you're admitted as a singer — no extra step. It doesn't automatically give you a number in the running order, though; that's a separate thing the host does whenever they sequence the lineup.

Some hosts let singers choose their own number rather than assigning them. They work down the list in the order people paid, and when you reach the front you get an email and a message on your event page with the numbers still free.

Pick one and it's yours — but choose carefully: you can't change it yourself afterwards, you'd have to ask the host. You'll be asked to confirm before it's final, and some numbers won't be offered at all because the organizing team has held them back. Once you've picked, your number shows as Your spot on that page.

Only one person is ever choosing at a time, so nothing you see there can be taken out from under you while you decide.

Take too long and the host may move on to the next person. You don't lose your registration if that happens — you go to the back of the queue and get another turn.

On My profile. Those details are used for every event you register for, and updating them there updates your existing registrations too — so hosts always see the same person. They can't be edited per-event, which keeps one person from showing up under two names.

Once the host has admitted you as a singer, a song form appears on your event status page — no need to wait for anything else. Add the title, roughly how long it runs, and either a YouTube link or your own backing track.

If you're waitlisted, the form is held back until a spot opens up, since a waitlisted singer isn't confirmed to perform yet.

Some hosts set a theme for the night — you'll see it above the song form once you're ready to submit, so you know what to pick for. It's optional; if your host hasn't set one, nothing shows.

Only one singer performs each song at an event, and whoever submits it first keeps it. You'll be told who has it, and you pick something else.

This has nothing to do with your spot number or the selection queue — those decide the running order, not who gets which song. Somebody singing 27th can hold a song over somebody singing 3rd, if they submitted it first.

Spelling doesn't matter for exact matches: capitals, spacing and punctuation are ignored, so Tum Hi Ho and tum-hi-ho count as the same song. Genuinely different spellings of the same title can slip through, so you may get a note saying somebody has something similar — if it's really the same song, sort it out between you or ask the host.

If you think yours is a different song that happens to have a similar name, the host can allow both.

No — songs are only held by confirmed singers, so there's nothing to reserve until the host has you in. If a place frees up and the song you wanted has gone by then, ask the host; they can sort it out.

Most hosts keep a shared folder — Google Drive or similar — and your song form will show a link to it along with the exact name to give your file, something like 07 - Your Name - Song Title. Use that name and nothing else: it's what lets the host match thirty files to the running order without opening any of them. Keep your own extension — .mp3, .m4a and .mp4 are all fine.

Then tick I've added my file to the folder so the host knows not to chase you. Nobody can see inside their folder from here, so that tick is the only way we know.

If the host hasn't set up a folder, a YouTube link is the way to submit. Some hosts download the track from that link ahead of time so it plays without a connection on the night — but not all do, so a file in the folder is still the safer bet if you have one.

No — tracks go in the host's folder instead. Karaoke videos can run to hundreds of megabytes, which is more than the site can take through a form, and it kept failing silently rather than telling anyone. A folder the host already owns has no such limit.

Anything you uploaded before this changed is still there and the host can still get at it.

Yes, until the host locks it. A locked song shows as read-only on your status page — ask the host if you need it changed after that.

When the host publishes the lineup. Before that you'll see the singer list without positions; afterwards you'll see everyone's exact number.

If you chose your own number, you don't have to wait for that — it shows as Your spot on your status page as soon as you've picked. Publishing is about everyone else's numbers, not yours.

Tick “I also want to host my own events” when you sign up, or apply later from Apply to host. An organizer reviews it. If you were invited by email, registering with that address approves you straight away.

Yes, when you create or edit it. You'll get to drag it into place and zoom before saving, so what you see is what shows on the event page — no surprise crop after the fact.

Yes — it's an optional field on event creation or edit. Singers see it right above the song form when they're about to submit, so it's worth setting if you want everyone picking songs to match the night.

Yes. On event creation or edit, there's an optional Ticket typesfield — list any labels and prices you want, one per line (“Senior, 10”, “Child, 0”, a reused credit, whatever you want to call it). Leave it blank and the event keeps its single flat price, exactly as before.

When you've set tiers, registrants pick one themselves at sign-up, and it's locked in on their registration — later edits to your tier list don't change what someone already registered under. Their pick shows on your registrations page and in the CSV export, and revenue adds up each person's actual price.

They can't both have it — the first to submit keeps it, and the second is told who has it. That's independent of spot numbers and the selection queue.

Your lineup page flags clashes. An exact match can only happen if you set it, since singers are refused; looser matches are flagged as “possibly the same” and are often two genuinely different songs with similar names. You decide.

You can set any singer's song yourself from their row on the lineup, including a deliberate duplicate — for a duet, or two different songs that share a title. The rule applies to singers, not to you.

In a folder you provide. Put a Google Drive, Dropbox or OneDrive folder link in Shared folder for backing tracks when you set the event up, and every singer is sent there with a filename we generate for them — numbered by their spot, so the folder sorts itself into your running order.

The folder needs to allow anyone with the link to add files. Be aware that also lets them see and remove each other's files — it's your folder and your call, but worth knowing before you share the link widely.

Leave it blank and singers submit YouTube links instead — you can download those yourself from the CSV export ahead of the night if you want them ready offline. Nothing is uploaded to this site either way.

Your event page tells you before the night — “18 of 24 tracks will be yours to play offline” — counting files in your folder against YouTube links. Sync the folder to your laptop before you leave and those files need no connection.

YouTube links do need one. If several singers have only given a link and you're worried about the venue, ask them for a file in the folder instead while there's still time. For anything only available on YouTube, YouTube's own Premium offline downloads are the way to have it on hand.

The running order itself works offline regardless — open the offline view once while you have signal and it keeps working without.

One row per registration, in lineup order: name, email, phone, role, payment and check-in status, spot number, whether it's a core team spot, song title and duration, the YouTube link, the filename each singer was told to use, whether they've confirmed putting it in the folder, and the folder link itself.

It downloads named after your event, so it's worth saving into the same folder as the tracks — then everything for the night is in one place.

Draft is yours alone — nobody else can see it. Published means it's live: listed under Find events and open for registrations. You can move an event back to draft any time.

It's reversible. A completed event offers “Reopen event”, and a cancelled one offers “Reinstate event”. Reinstating also lets your registrants know it's back on.

Every admitted person has a Switch to singer / Switch to listener button on the registrations page. Use it as often as you like.

Moving someone off singer tidies up after itself: their slot leaves the lineup and the remaining running order closes up. Their song is kept, not deleted — switch them back and it's still there.

It's your own list of people, kept across all your events, so you don't start from scratch every time. A name and a WhatsApp number is enough — no account needed on their side.

From there you can put someone down for an event, or message the whole list about your next one. Each person gets a personal link; when they open it and set a password, their account attaches to the spot you already gave them.

Yes. Add them to My contacts, then use Add someone you know on the registrations page. They count as a real attendee straight away — you can mark them paid, admit them as a singer or listener, and put them in the lineup.

They show a Guest — no account yet tag, and a button to WhatsApp them their link. Until they use it they can't pick their own song or see the running order, so you'll be doing that part for them.

You can't, and neither can anyone else — WhatsApp has no way to export a group's phone numbers, and tools claiming otherwise can get your number banned.

Two things that do work. Easiest: post your event link in the group and let people register themselves — no typing for you, and their details are right because they typed them. Otherwise ask the group to reply with their name and number, then paste that whole block into Paste a list of people on the contacts page. It reads most formats — name and number in either order, commas, tabs, bullets — and shows you what it found before saving anything.

Yes — on the event's Messages page, contacts who aren't registered appear in their own group with an Invite all button. Those go out over WhatsApp or email, one tap each; there's no in-app message to send someone without an account.

Any time — unless they're currently down for one of your events and haven't made an account yet. Removing them then would leave a registration belonging to nobody, so cancel that registration first.

Yes — invite them as a co-host from the event page. Co-hosts manage registrations, the lineup, messages, and version history. They need to be an approved host already. Only one person can edit an event at a time; everyone else sees it read-only until they're done.

Yes — register the same way any guest does, from your event's public page. Your dashboard for the event will prompt you to if you haven't yet, so it's easy to remember.

Nothing about it is special-cased: normal capacity and waitlist rules apply, and you review your own registration — payment, admission, sequencing — the same way you would anyone else's.

Add them to the lineup, tick Core team, then pick their number from the dropdown on their row. From that point their number stays put — adding, removing, or demoting anyone else won't shift it, and they can't be dragged.

Do this first, before you sequence anyone else. You'll see the numbers you haven't handed out yet as empty rows, which is normal while you're building — reserving 7, 9 and 12 before the rest of the night is filled in is exactly the point.

They take whatever is left. Adding someone puts them in the lowest free number, and each row's dropdown lists every number still going spare — so if you work down your list in the order people paid, you can offer each person a free number and set it there.

The dropdown also offers to swap with another non-core-team singer, for when someone asks for a number that's already taken. Core team numbers never appear as options; to free one up, move the core team member off it first. You can change anyone's number at any time, core team included.

Yes — tick Let singers choose their own spot when you set up the event, then list any numbers you want held back for the core team. The spots run from 1 to however many singers you've allowed, so changing that number changes the spots with it. Leave the box off and nothing changes: you keep placing people yourself.

With it on, paste your paid singers into the queue on the lineup page, in the order they paid. The app invites them one at a time — only ever one person choosing — and moves on automatically as each picks. The numbers you held back are never offered; you place your core team members into those yourself.

You stay in charge throughout. If somebody goes quiet you can nudge them, WhatsApp them, pass their turn so the queue keeps moving, or just assign them a number yourself. Once every spot is gone, later singers are waitlisted automatically.

Export CSV from the event page — registrations in running order, with songs, links, and check-in status. There's also an offline view for venues with bad signal.

Sessions end after 10 minutes of inactivity. You'll get a warning first with the option to stay signed in.

On your profile, under Password. You'll need your current password as well as the new one — that way a browser someone left signed in on a shared laptop can't be used to lock you out of your own account.

Changing it signs you out everywhere else. You stay signed in where you made the change.

Use forgot password — there's a link on the log in page too. We'll email you a link that lets you set a new one. It works once and expires after an hour.

If nothing arrives, check your spam folder first. The reply looks the same whether or not the address has an account here, on purpose — otherwise the form could be used to find out who's registered.

No — one account, one profile, one name. Your name and photo on your profile are what everyone sees: hosts on their lists, other singers on the lineup, and attendees on your event pages if you host.

Hosts get two extra fields on the same page — a short bio and a contact link — which show up beside your name on your public event pages. That's the only difference.

Yes, on your profile. Pick a file and you'll get to drag it into place and zoom before saving, so the circle that shows beside your name on the lineup is exactly what you chose — not an automatic crop. JPEG, PNG, WebP, GIF or HEIC, up to 4MB.

Yes — there's a Make text BIG button in the menu at the top of every page. It scales everything on the page, not just one part of the screen, and it remembers your choice next time you visit.

An organizer has blocked sign-in on it — usually because it's a duplicate of another account you have. Nothing has been deleted, and it can be undone, so get in touch and ask.

Not yourself — ask an organizer and they can update it for you.

The host (and any co-hosts) of events you register for see your name, email, and phone, so they can confirm your spot and reach you. Other singers only see your name and song title on the lineup. Organizers can see all accounts.

Hosts can also keep you in their own contact list — your name and number — so they can invite you to future events. That list is private to that host.

Ask an organizer — they can deactivate or remove it. See our terms for what happens to your data.